Terms of Service

These Terms of Service ("Terms") govern your access to and use of the VantaBid platform, including all associated websites, APIs, mobile applications, and services (collectively, the "Service") operated by VantaBid Pty Ltd ("VantaBid", "we", "us" or "our"). By creating an account, accessing, or using the Service you confirm that you are at least 18 years of age, have the authority to enter into a binding contract, and agree to these Terms and our Privacy Policy. If you are accepting on behalf of an organisation, you represent that you have the authority to bind that organisation.

VantaBid is a construction estimating and tendering platform that uses artificial intelligence to analyse uploaded drawings and documents and generate Bill of Quantities (BOQ) schedules, procurement lists, labour estimates, and associated reports. The Service is intended to assist qualified construction professionals and does not replace independent professional judgement.

You must register for an account to access the core features of the Service. You agree to provide accurate, current, and complete information during registration and to keep your credentials confidential. You are responsible for all activity that occurs under your account. Notify us immediately at support@vantabid.com if you suspect unauthorised access.

VantaBid offers a free trial period followed by paid subscription plans billed weekly. All fees are displayed in Australian Dollars (AUD) unless stated otherwise. Subscriptions automatically renew unless cancelled before the renewal date. You authorise VantaBid (via its payment processor, Stripe) to charge your nominated payment method on each renewal date. Failure to pay may result in suspension or termination of your account.

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms.
• Upload documents or drawings that you do not have the right to share.
• Attempt to reverse-engineer, decompile, or extract the AI models or proprietary algorithms.
• Use automated means to scrape, crawl, or harvest data from the Service.
• Interfere with the security, integrity, or performance of the platform.
• Resell or sublicense access to the Service without our written consent.

All rights, title, and interest in the Service — including its software, brand, design, and proprietary AI models — remain with VantaBid. These Terms do not grant you any ownership interest in the Service. You retain ownership of the documents and drawings you upload and the outputs generated from them ("Your Content"), subject to the licence granted in Section 7.

By uploading content to the Service you grant VantaBid a limited, worldwide, royalty-free licence to process, store, and transmit that content solely for the purpose of providing and improving the Service. We will not sell your content to third parties or use project-specific data to train AI models without your explicit consent.

To the maximum extent permitted by law, VantaBid shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to errors in AI-generated estimates, loss of profits, or project losses. Our total aggregate liability shall not exceed the fees you paid in the three months preceding the claim.

You may cancel your subscription at any time via the billing settings in your account dashboard. VantaBid may suspend or terminate your access immediately if you breach these Terms. Upon termination, your right to use the Service ceases and we may delete your data in accordance with our data retention policy.

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

We may update these Terms from time to time. We will notify you of material changes via email or an in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

For questions about these Terms, contact us at legal@vantabid.com.